Frequently Asked Questions

Everything you need to know about your favorite Berres Brothers coffee.

How do you ensure the freshness of your coffee?

We roast our beans in small batches and ship them in flavor-lock bags with one-way valves to ensure you receive the freshest coffee possible at your doorstep.

What is the shelf life of Berres Brothers coffee?

For the best flavor and aroma, we recommend consuming our coffee within 6 to 9 months of purchase, though unopened bags can remain fresh for up to a year.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and APO/FPO addresses. We are working on expanding our shipping options to international coffee lovers in the future.

Can I set up a recurring coffee subscription?

Yes! You can choose your favorite flavors and select a delivery frequency through our 'Coffee Club' to save on every order and never run out of beans.

What is your return policy for food products?

Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or damage during transit, please contact us within 30 days for a replacement or refund.

Are your flavored coffees sugar-free?

Yes, our flavored coffees are sugar-free, calorie-free, and gluten-free, using high-quality flavoring oils to provide a rich taste without the added sweeteners.